Households streaming on multiple devices simultaneously put more demand on both your subscription and your home network. A few adjustments help everything run smoothly.
Know your stream limit
Every plan supports a set number of simultaneous streams. Ask us on WhatsApp if you're not sure what yours is — going over it is the most common cause of one device suddenly disconnecting. Compare limits on our Pricing page.
Prioritize your router
If your router supports Quality of Service (QoS) settings, prioritizing your streaming devices can prevent one heavy download from starving another device's stream.
Mesh Wi-Fi for larger homes
If TVs in different rooms show inconsistent quality, a mesh Wi-Fi system often solves it more effectively than a single router, especially in homes with thick walls.
Keeping it simple for everyone
If your household includes less tech-comfortable family members, see our family-friendly streaming setup guide for tips on keeping things simple. Our Smart TV settings guide and buffering checklist are also worth bookmarking for multi-device homes. If phones and tablets are part of the mix, our iPhone and iPad setup guide covers the mobile-specific side of things.
Not sure which devices are supported? Check the Devices page, or reach out via Contact if you have questions about your specific setup. Wondering how many screens can stream at the same time? See how many devices can use IPTV at once.